Your guide to everything Base.

Clear answers on how Base works and what it means for your home.

Learn about Base

We created these quick explainer videos to answer the big questions — like what Base is, how the energy rate works, and what makes Base different, so you can make an educated decision and see if Base is right for you.

  • How Base Works

    Base Power Overview

    1:09

    What is Base Power, and how does it work?

  • Energy

    Base as an energy provider

    0:18

    Does Base become my energy provider when I get the battery?

  • How Base Works Installation

    Installation day

    0:52

    What can I expect on the day of my battery installation?

  • How Base Works

    Getting set-up with Base

    0:50

    What does setup with Base Power look like?

A family spending time together at home

Ready to get started?

Affordable, more reliable energy is just a few clicks away.

Webinars

Join us for live and recorded webinars where we break down how Base works, share product updates, and answer real questions from the community.

  • Webinar

    Texas Home Energy 101

    36:28

    Hear from Base co-founder and CEO, Zach Dell, and energy expert, Cooper Johnson, as they walk through Texan home energy.

  • Webinar

    What Every Texan Should Know About Home Energy

    33:16

    Catch Base CEO Zach Dell and energy expert Cooper Johnson as they dive into Texas home energy—available to watch anytime.

We're happy to answer all your questions

View all FAQs

Base is your energy provider and backup power provider in one.

We install a large 39.2 kWh battery at your home for a low upfront cost. You get power from us at competitive rates because our batteries help balance the grid—charging when demand is low and discharging when the grid needs support. When the power goes out, your battery automatically kicks in to keep your home running. Our current system protects against 97% of outages.

To get with Base, you pay a $50 refundable deposit upfront. This deposit applies toward your one-time installation cost once your battery is installed.

Installation costs

  • Installation fee: $695 or $995 (varies by zip code and plan)
  • Your $50 deposit will be credited toward this fee

Ongoing costs

  • Membership fee: $19/mo or $29/mo, depending on your plan
  • Energy rate: 7.7¢/kWh plus your utility’s transmission and delivery fees
  • If you have solar panels, Base buys back excess energy at 4¢/kWh

You can see Base's latest plans and Electricity Facts Labels. Use our bill comparison tool to see how much you could save with Base.

Base offers a significantly less expensive backup battery solution compared to alternatives due to the unique shared business model: Base earns income from the power grid instead of homeowners.

This business model allows you to get energy backup without paying tens of thousands of dollars for a traditional generator. An expensive solar system and solar battery also requires a massive upfront investment which often can take longer than the lifespan of the system to pay back. With Base, you pay just a one-time installation cost that pays the team of electricians to install the battery on your home.

Base offers fair, fixed rates and reliable backup power. Since revenue comes from the grid, not customers, Base avoids hidden fees and surprise rate hikes. Your agreement also legally guarantees your rates stay below the market average.

No, you don’t need solar to use our batteries. The batteries are designed to store energy directly from the grid. This allows you to access reliable backup power and lower energy costs without relying on solar panels.

That said, if you already have solar, Base works seamlessly with it. Plus, you can always add solar later—our batteries are designed to easily integrate with solar systems. And Base offers competitive solar buyback prices.

205 E Riverside Dr, Suite 100,
Austin, TX 78704

Existing members:

Chat with us from your Base Power app or dashboard


Base Power, Inc | Base Texas REP, LLC (PUCT #10338) | Base Retail, LLC (ICC #26-0121) | Base Power Development, LLC

Product availability, system configurations, and pricing vary by state.

Registered Retail Electric Provider (REP) with the Texas Public Utility Commission (PUCT), PUCT License #10338. Registered Alternative Retail Electricity Supplier (ARES) with the Illinois Commerce Commission (ICC), License #26-0121.

You can obtain important standardized information that will allow you to compare this product with other offers. Contact Base Texas REP, LLC, 512-518-1009, and www.basepowercompany.com.

Base Retail, LLC is not the same entity as your electric delivery company. You are not required to enroll with Base Retail, LLC. Beginning on June 1, 2026, the electric supply price to compare is 10.399¢/kWh. The electric utility electric supply price will expire on September 30, 2026. The utility electric supply price to compare does not include the purchased electricity adjustment factor. For more information go to the Illinois Commerce Commission's free website at plugin.illinois.gov

Base Retail, LLC is an independent seller of electric power and energy service certified by the Illinois Commerce Commission. Base Power is not representing, endorsed by, or acting on behalf of any utility, utility program, consumer group, or governmental body.

For more information about choosing an electricity supplier in Illinois, visit the Illinois Commerce Commission's free website at plugin.illinois.gov

In Colorado, Base offers home battery equipment and installation. Base is not an electric utility or a retail electric supplier in Colorado.

Base Power, Base Pace, and the Base logo are trademarks of Base Power Company. All other trademarks are the property of their respective owners. Products and services are subject to terms, conditions, and availability.

Accredited by the Better Business Bureau (BBB).

*Savings may vary. The percentage shown is an estimate, not a guarantee. Actual savings depend on, but are not limited to, your home's energy use, local weather, your rate plan, and current energy prices.

Base Power Development, LLC battery systems are certified under standards UL 1973, UL 1741, UL 9540, and UL 9540A for safety and performance.

AICPA SOC for Service Organizations

Built in Austin, TX