Base is an Austin, Texas based electricity provider and energy storage developer on a mission to make Texans’ power more reliable and affordable. Base offers a new way to power your home as the only energy provider that includes a battery.

Base provides reliable and affordable power by installing a backup battery on customers’ homes. When the grid is up and running, Base improves grid stability by discharging excess energy from the battery at times of peak need, thus monetizing the battery. When the grid goes down, Base customers enjoy outage protection lasting 6-24+ hours, covering over 97% of outages. By switching to Base and installing a battery on their home, customers receive the benefits of backup without the high upfront costs of traditional batteries or gas powered generators.

The typical upfront cost is a one-time fee of $2,000 to cover installation, which is 10x cheaper than the cost of other home batteries or generators on the market today. As your energy provider, Base will inform you of your rate (price per kWh) when you are taken off the waitlist, before installation. Unlike many other electric retailers, Base offers transparent monthly billing with no hidden distribution fees and no misleading rebate programs.

Backup duration varies by home size and power consumption, but Base’s battery typically provides 6-24+ hours of backup, enough to withstand over 97% of outages in Texas. In the event of an outage, we will send you a notification with expected duration and tips to extend your battery life.

Base is currently in beta and cannot guarantee duration; however, our hardware and software engineers are working to improve performance, features, and your overall experience over time.

Base’s Beta program offers partial home backup for critical appliances, like your fridge, lights, and outlets. The loads depend on your breaker box, i.e. subpanel, configuration. You can learn more by joining our waitlist - when Base becomes available, our team of engineers will conduct a site survey to tell you exactly what will be backed up.  Base is currently designing custom hardware for whole-home backup, which will be available towards the end of 2024.

Base operates in deregulated areas of Texas where you can select your own provider, including regions serviced by the following Transmission and Distribution Utilities (TDUs): Oncor, Centerpoint, TNMP, AEP, and Lubbock Power and Light. Enter your address to check your home’s eligibility.

Early access to Base Beta is currently available in to customers that can choose their provider in Georgetown, Round Rock, Pflugerville, Hutto, and Manor.

Base batteries can integrate seamlessly with solar panels, enhancing the value and efficiency of your solar system in a more cost effective way than high cost alternatives. For customers with existing solar systems that are interested in Base, the installation wait time may be longer due to additional integration requirements. If you don’t have solar yet but would like both both solar panels and a battery installed, Base expects to add a this offering in the near future

Base batteries are designed to last over 15 years and withstand extreme temperatures. Base owns the battery and will handle the warranty and any other maintenance on the system.

If you move, the battery will be transferred to the next owner so long as they maintain Base as the home’s energy provider. We will also cover the installation cost for a new battery at your new home, if you are eligible to continue with Base. If you cancel, you will have the option to buy the battery for its full value or pay Base to uninstall it.

If your contract is up within the next 3 months, we’ll schedule your switch and installation to avoid triggering the early cancellation fee. If not, we’ll cover up to $250 of your early cancellation fee for switching. Please contact us to review your exact situation so we can help.

Certainly, shoot us a text at 866-479-7697 and we’ll give you a call.