See why Texan homeowners are switching to Base

Base Power - the modern power company - lives up the to the name. Affordable and reliable power!

Willem

Absolutely recommend to anyone with or without solar panels. For me it was a game changer and very easy process.

Zak

Quick, knowledgeable and courteous. All my concerns were put to rest with one call. Thank you Base!

Zaida

I am impressed by Base's use of technology to manage our power and thereby save me money. Their app is very useful and will developed. Knowing that I have battery backup is a welcome addition - and the price is right. They have always responded to all comments in a timely fashion and their public announcements are very useful and informative. Fortunately I have not had - yet - had to rely on the battery, but that demonstrates to me that in spite of all the horrible weather we have had, I can rely on maintaining the poser I would need should it becomes necessary.

Wayne

The installer text and introduction himself as well as the two other to help with the install. The were very professional and kept a clean work sight. At the end explained all on how things worked Great job Andrew and crew.

Zach

Switched to Base Power for backup power and energy provider in Magnolia, TX about 6 months ago and the whole experience has been affordable and seamless. Their home battery kicks in instantly during outages—no noisy generator and no interruption to daily life. The flat-rate energy plan gives us predictable, below-market electricity bills with no surprises Installation was fast and professional, and during a recent storm, the battery kept us powered for over 18 hours… complete peace of mind. Highly recommend Base Power for anyone in the Houston area wanting dependable backup power, transparent pricing and great customer service!

Zac

Great business concept based on a win-win outcome. Every interaction, from the initial contact, installation and assistance with the product has been impeccable so far.

William

Great Install and Product Thanks….

Wil

Well organized and helpful team to help reduce your energy bills with an uninterrupted power.

V

I am one of the early adopters of Base Power battery system. The price was right and was easy to get going with paperwork. They took care of all the permitting and installation. They proactively tested the system against all kinds of failure situations, they have even tested running my ACs and sent a HVAC tech to install soft start so that it puts less load on the battery and solar system. Love the concept of micro grid where they can choose to use my battery to send power to the grid under high demand. Note: This is a long term commitment and you do not own the battery, its like leasing your home to them for a small fee and in turn get a battery backup. Looking forward to getting my hands on the Android app.

Venkata

From the initial contact through the installation, this has been a pretty easy process. The installers were great! They worked all day to set up our two batteries and they did not leave any mess at all and there were substantial materials and packing so I was very impressed by that. The operation has been seamless and the app is very easy to use.

Toni

Base Power installation went smoothly and I am happy with how the system was setup behind my fence as requested. Very satisfied with the whole customer experience from the beginning to the end. The business model made a lot of sense to me and so cost effective! So looking forward to being the quietest home with power during outages in our neighborhood.

Vince

Brilliant concept as well as execution. Bravo!

Vic

Base has teamed up with Charge Pro to install my Base dual batteries today. Ben and his team were very professional. They were early to the install but did reach out via text to let me know they were on the way. Im sure ever installation is different. They overcame some of my situations and when done verified all looked good and worked as it should. Including verifying my solar and sense monitoring apps were reading correctly. Base chose an awesome crew to represent them and do it right. Keep it up Ben and crew.

Tyrone

The Best Decision I Ever Made Choosing Base Power.

Tom

Base brought its A game all through the process. From my initial inquiry to working through the details of the installation plan and execution. Their team has excellent attitudes and strong skills in every role I interacted with. Everyone was positive, leaning forward on any and all issues and making things happen. Dylan and Thor and their helper from Charge Pro were excellent. Dylan and Thor listened and answered all of my questions with strong expertise - they’ve done many many installations. Belton AC was also excellent- he listened as well and explained the work he was doing to prepare the AC units. Joseph and Nathan from Base engineering and finance, respectively, were awesome! Smart guys who know their stuff and willing to take questions and get them answered when needed. Base has assembled an excellent team and offering. I’m looking forward to life with their batteries backing us up.

Tom

Base always got back to me when I had a question. I heard of them a year ago and added myself to their interest list for their Houston area launch. Due to the location of my meter their install wasn’t traditional, but they definitely made it work and I am happy with the outcome. From start to finish the whole process took about 3 weeks. It was faster for my coworker who signed up when I told him about it. His meter was in a more traditional location so that freed up some time. I’m not nervous about the spring thunderstorms coming anymore and knocking out power for hours at a time as I know the batteries will back us up and kick on in half a second. I recommend them to anyone who wants the security of immediate back up power without paying $12,000+ for a noisy generator you also have to pay to maintain. Base takes care of all the maintenance and provides a lifetime warranty. So far I’ve been impressed and as I already mentioned, even got a coworker to sign up.

Thomas

We signed up wit Base Power in November of 2024. Probably one of the best decisions we have made. There have been several power outages in our neighborhood since then and while the rest of our Oncor neighbors were dark, we had power to live our lives as normal. Customer Service is top notch and I personally recommend them to every one I come in contact with. If you are considering a backup generator, take a look at Base Power as a lower cost option with great service and benefits to boot!

Tim

To be upfront and transparent, the pricing from Base Power is very competitive. We paid $600 for the installation of two 25kWh batteries and $345 for the Base membership. So for less than $1K, we got a 50kWh back up system installed (YMMV). If there is a better deal out there, I'd like to know. Honestly, I was skeptical at first. But, the value makes sense when you understand their business model: you don't have direct control over the batteries because Base Power uses them to help support the TX grid by selling energy when it's needed to balance the grid. In return, they ensure your backup power is always replenished. It's an interesting win-win setup. Our overall process was overwhelmingly positive. The installation was smooth, communication was excellent, and the batteries have worked exactly as advertised. You might notice a tiny, brief power fluctuation when the system switches to battery, especially with a large appliance running, but it's not an issue. The only hiccup was a minor miscommunication on the installation distance from our wall (it was 3" instead of the quoted 6"-12"). However, their team was very responsive and agreed to work with us if it causes any issues for future painting. So far we are about 3 months in and I know we have used the batteries at least 3 times and are very happy with the outcome.

Tim

I never thought I would leave Green Mountain Energy, but choosing Base is the best choice I've made to start off 2026! Their prices are an even better choice for 100% renewable energy PLUS a bonus solution for Texas grid issues and emergency power outtages. Solar and whole house generators are not affordable and Base is the NEW modern solution! From initial contact to the final installation today, Base Power was a pleasure to deal with. All of my questions were promptly answered. The low rates, an affordable backup power solution at an affordable price make this a phenomenonal deal. I was worried about the installation and how it would look on the side of a Villa where space is limited. It looks great. Not an eye sore at all. The pallet of installation materials was quietly delivered at 3:45am to my driveway the day of installation and the 2-man crew arrived right on time, installed the entire system literally in hours, cleaned and packed everything up like they were never there. Base handles everything including the energy company coming out and marking the gas and electricl lines. I'm so happy with the Experience, and excellent customer service. This innovative partnership model makes this totally affordable for EVERYONE and a win-win for all. It's almost too good to be true: but it IS! 😁THANK YOU Base!

The

This was one of the simplest things that I have done to upgrade my electrical service. It was quick and I had my system installed in just a couple of weeks instead of months. Thank you to all the employees at Base Power.

Thomas

Base Power did a phenomenal job from start to finish with our installation. Communication every step of the way! Easy to deal with! Upfront process with regard to pricing. We were on the fence between generator and backup battery. Going with a generator would have meant additional work and expenses. Went with the portable generator option just in case we have an extended outage. The install team which included Andrew, Dominic, and Brody were awesome, informative, and thorough! Great guys to work with! Thanks Base Power! Happy to know that we are backed up when the grid does go out! Thanks for putting out a product that is affordable and reliable!

Thomas

Just finished having my system installed. The whole process from communication to installation and follow-up couldn't be smoother. Now I'm just waiting to find out the truth about their electricity cost from my first bill. So far so good though.

Thanh

You’ve gotta check-out this new TX power company! Base Power Company. They make both power and whole-home power back-up batteries super affordable, and they install quickly. They beat everyone in the Texas market and not by a little, by a lot!! The paperwork was easy to understand and fast to complete. Their 3 year kilowatt-per-hour rate is lower than my previous power company charged, and that makes up for the total (very low) cost of the batteries paid over 3 years with no interest, so it’s a wash… pretty much like I’m spending nothing. My batteries were installed and tested on 12/17/24, in time to beat the winter storm power outages and I’m grateful. The sales team and the installers were polite, kind and efficient, with perfect clean up after the installation completed. This company is definitely a 5 star organization, 100%

Terrie

From start to installation communication was seamless answers provided promptly and the face to face was polite and professional. I would encourage anyone that's looking for innovative ways to save and have a peace of mind of not losing complete power give Base POWER a try!

Ted

From initial contact to the final installation, Base Power was a pleasure to deal with. The low rates, an affordable backup power solution at an affordable price and more efficient use of solar generation make this a great deal. The start-up attitude and excellent customer service makes this a win-win for all.

Ted

Excellent value and very professional installation Night view after installation and in work view.

Steven

My experience so far with Base Power has been great! Every aspect of the process went smoothly with friendly and professional subcontractors doing work in a superior manner. So thanks for getting me up and running quickly and hope future service if needed goes this well. Great start and fantastic company so far with the people they chose to represent the company. Wish other businesses would follow their example of customer service.

T

The entire process from signing up to installation was great. Base power kept me informed through the process. Having solar panels on the house, we had a hard time finding an electric provider that wasn’t charging us a higher rate for electricity import. Base power had the best rate per KW. Love having the ability to keep power on during an outage without paying the high upfront cost of owning a battery and using my panels to recharge the battery during an outage. Battery was installed on a Wednesday. Friday we evidently had multiple power outages in the neighborhood during the day. We didn’t know about the outages until someone posted on our neighborhood Facebook group about it. The battery and automatic transfer switch did its job by keeping everything on in the house. We are still waiting for our first month’s electric bill to come in and to see the difference from what we were paying Reliant. Also love that Base covered my early termination fee from Reliant. Highly recommend Base power if you are on the fence about them.

Steven

Our Base Power battery was installed today. We’re excited to have battery backup for those rate times we loose power. The Install Crew was great. Everything went as expected. They tested the battery and everything responded seamlessly.

Steven

I switched to Base Power 3 months ago and the whole process was flawless. I now have a battery to protect my house against power outages. Working with Base Power was amazingly simple via text messages to send pictures of my breaker box, the wall and space behind it. My battery was up and running 3 weeks after signing. I love that I rent the battery makes it it so much more affordable. Also the price for electricity is great and all the account management and billing is super simple. Definitely a great experience, I only regret I did not switch earlier….

Stephane

Excellent customer service from initial call for information to final installation. Experience has always been professional, authentic, and high quality product.

Stan

Overall very happy with the Base experience to this point. Just installed yesterday after a 6 month wait (due to new generator plug opted system being new and not available initially) Fair pricing on the electric cost and easy to communicate with when needed. Install was excellent! Jonathan and Ivan arrived on time, very friendly and a superb job. Very clean and professional installation in every way. They did it like they cared they were doing it. I appreciate that. App immediately started working. Can't see a better, high power, automatic back up power protection system on the market at this time. Highly recommended!

Steve

Great experience with Base. Cheaper than my last 3-year renewal. And a strong, less capital intensive alternative to a generator. Family are all excited to test the batteries out next time there’s an outage! Hopefully more Base installations reduce the likelihood of grid disturbances.

Sébastien

Great system, great service and installation was done in a few hours.

Scott

Cool company! They do what they say!

Scott

Battery is a boon during outage. Service is prompt and referral program is great.

Shabbir

Hello and good day I had to remove my good review and now I'm giving a bad review this is absolutely ridiculous they came to my house they damaged my $5,000 pool pump heater air conditioner for my pool then they brought some piece of crap far less of quality the guy that leaves it in which is the subcontractor left it my gate open let my dogs out and then he left it on a pile of rock he didn't put it in my garage or my breezeway didn't even knock on the door he was an arrogant man I tried to gain his attention and he refused he just came in all angry lazy thing down leaves my gate open my dogs get out finally bring another one but the person that did it drained my hot tub pump still running my pool went down almost halfway it took me 4 days to refill the swimming pool they did nothing about it I still haven't got a receipt for this thing so if something goes wrong then I'm screwed they also forgot to turn on the power breaker I went two days with no AC because they turned it off and forgot to turn it back on they also did the same thing for the heat pumpthey're a bunch of damn liars their advertisement shows some lady her bill is $400 and now she's got bass and it's $200 my bill went up $200 I've never been over 400 and my first bill from them is $600 I strongly urge you not to use this company it's a bait-and-switch and it's a bunch of lies how is it they can advertise it's going to be cheaper and my bill goes up it's just my wife and I the only power going during the day is the television AC is kept at 78°there is no excuse for this I want them to come in and extract this garbage out of my yard this is absolutely ridiculous imagine your bill goes up and they advertise this lady saying oh I hooked up with Base and my bill went down $200 well I hooked up with Base and it went up $200 I'm on a fixed income and these people are taking advantage of me they damaged my hot water heater for my pool they took care of it but it was a nightmare for it to happen my experience was absolutely horrible and I'm mad as hell this is supposed to be a discount not paying more can you handle that elderly people on fixed income I know I can'tthey came to my house they created damage they didn't do a good job and they left my power off for 2 days on my air conditioning unit as I'm cooking in 100 + 3 weather only discover oh by the way I called and told them I've had no listening for 2 days what's up they also didn't turn the switch on for the for my pool heater and again they drain my hot tub and half of my pool and left the pool pump running it didn't burn up.

Sean

Do a little research and I think you will find that the Base Power battery back-up system is as close to a no brainer decision as you are likely to find. Customer service was excellent from start to finish and we now have a whole home battery back-up for power outages at a small fraction of what it would have cost otherwise. and our electric bill went down! Thanks to Cooper at Base for answering my many questions and to Sam and crew for the great install job!

Sean

The installation of my Base battery today by Dylan and Tyler was an excellent experience. They were on time, explained the process and went to work. They kept me informed during the entire process, kept a clean work area and provided an explanation of what was installed and how it all tied together. They were very professional and I couldn’t ask for a better experience. Highly recommend both of them if you have a Base battery installed. Thank you.

Scott

This is the coolest power company in TX. Seamless, digital experience end to end. Looking forward to saving money, never dealing with an outage and helping stabilize the TX grid!

Scott

Friendly land professional installers. Left no mess.

S

G, Blue, Matthew and Trae were my installers. They were prompt and knowledgeable to what they were installing. I had questions and they were answered. I will be recommending Base Power to family and friends.

Russ

They started installation early on the selected date and got finished the same day. A separate box truck came that afternoon and hauled off all the trash, packing materials, and crates…. wonderful! They installed the unit where I wanted it. It looked great. A few days later, they came back and replaced two of the barreries that they determined were not preforming up to their standard…at no extra cost. Since then, the has kicked in during a storm just as it should and runs with no noise unlike my neighbors generators. So far, all good!

Ronald

Base is excellent. I found the company while watching a YouTube commercial. Decided to do my own research and after many great reviews, decided to give them a try. Installation was great. Andrew & Dom showed up on time, were very professional and installed my system exactly as they said they would. I'm glad to finally have backup power when I need it and was MUCH cheaper than the other companies that charge $15k - $20k for whole home gas generator systems.

Ryan

feel much better knowing I have power during outage -- great service -- customer focused -- highly recommend.

Ronald

since last 2 short duration blackouts, had another that lasted almost 7 hours. thanks to Base batteries, we didn't miss a beat. everything worked as promised, especially our air conditioning. happy wife happy life!. many thanks Base.

roland

Texas weather is wild, and power outages aren’t uncommon—especially in the summer. After some research, I went with Base to install a home backup battery, and I’m so glad I did. The process was smooth, took about three weeks from start to finish, and their team kept me in the loop the whole way. If you’re looking for a reliable (and affordable) alternative to a generator, check them out!

Roger

Base POWER is excellent. The installation teams are terrific and the customer service is pleasant, responsive, and efficient. I’m recommending Base POWER to my family and friends.

Roy

This is amazing!!! Literally the electricity went out for a split second and then came back on. It was important because I had several zoom conference calls that I'm leading while also remoting into my firm's VPN. To say Base Power has been a game changer for my household would be putting it mildly. What a phenomenal product.

Rudy

Commutation started out a little rough but Base stayed on top of it and it ended up being a good experience. Only had it installed less than a week and excited to see how it will work when called upon.

Rick

Great communication with the sales team through installation process and the installation team work was very professional. I would highly recommend Base Power.

Robert

Base Power has been outstanding from start to finish. The entire process—from initial consultation to installation—was smooth, professional, and transparent. The team took the time to clearly explain how the system works, answered every question without pressure, and delivered exactly what was promised. Installation was efficient and well-organized, with technicians who were knowledgeable, respectful, and detail-oriented. The system itself performs flawlessly and provides real peace of mind knowing we have reliable backup power when it matters most. Customer service has been responsive and proactive, which really sets Base Power apart. It’s refreshing to work with a company that values quality, communication, and customer trust. I highly recommend Base Power to anyone looking for dependable home energy solutions.

robert

Installation was prompt, workers were competent, and the workmanship was excellent.

Robert

They was very helpful and nice.

Queen

Great Utility provider with 50kW battery back-up system. Great pricing and lower electrical energy cost.

Rob

I wanted a standby power system but did not want to buy a generator or go solar. Base Power fit my needs perfectly. Once I contacted them, t g ey answered all my questions and took care of the permits. The installation guys were professionals and everything went smoothly. I highly recommend them.

Richard

I was very pleased with the entire installation process of my Batteries from Base Power. All materials needed for the installation were placed in my driveway the day before. Edgar and his team were very professional throughout the installation. Everything was accomplished in a timely manner. Edgar took time to explain the process and what to expect in the future. I would recommend Base Power to anyone who is looking for an affordable power backup system.

Professor

Communication and installation was excellent. Looking forward to using the battery when the power is out!

Reggie

We’ve had our Base Power system for about 3 months now and I honestly can’t imagine going back. The peace of mind alone is worth it—we’ve already had one outage, and everything just worked. No noise, no scrambling, no stress. The install was super clean, the app is easy to use, and the team was actually helpful (which is rare these days). It was also the cheapest option when I compared other energy providers. One of the best decisions we’ve made for our home.

Rachel

Excellent job from the best electricity and battery company in Texas! Josh and Joel did an amazing job. Highly recommend anyone getting into home backup to choose Base Power!

Quan

Amazing!!! Great installation experience. Switch over testing was great. I can't wait until we have a power failure.😜🤣

Phil

Professional quick install by great installers.

Paul

Battery install was today. Very professionally done! Great installers. Lots of information and help with the owner experience and usage. Highly recommend Base!

Perry

Installation was very professional, thorough and clean. Well organized, dropped of the battery package a day earlier, after installation right away they cleaned up. I'm impressed,.

Prasanna

The Base team was extremely helpful, set expectations clearly, and answered all of my questions!

Pooja

🔋 If the Brady's Were in Texas 2025. Heartfelt pep talks and moral vignettes can’t stop Texas weather from throwing the occasional power curveball. Mike Brady’s 2025 life hack? Invest in Base Power—Cousin Oncor just isn’t always everything he’s cracked up to be. After installing Base: 🍗 Alice’s roast? Perfect—no last-minute canned tuna pivot. 💁‍♀️ Marcia’s hairdryer? Full blast—zero flicker. 💇‍♀️ Jan’s hot rollers? Fully heated—her big date stays on cue. 🎸 Greg’s amp? Whole-house surge protection—solos stay epic, wiring stays safe. 📺 Bobby & Cindy? Streaming strong—no buffering bicker-fests. 🥩 Sam’s prime ribs & 🥧 Carol’s pie? Safe and chilled—no butcher panic, no half-baked crusts. Mike Brady? Chilling in the den—Base kicks in faster than Cousin Oncor can suck the fun out of the episode, and alerts pop on your phone quicker than Cousin Oliver tanked Season 5. Solar auditioned but flopped—hail worries, shady winters, and pitches flakier than Greg’s dating history. Base delivered a clean install, honest pricing, and zero patio drama. Billing? Transparent—charges show in the app before they hit. Generator adapter? Optional extra runtime (a bit pricey—fingers crossed for a future discount). App fonts could be bigger (Jan can’t read them without her glasses), but you’ll still spot and tame any power device—the power usage reading is real time- the AC turns on, I see it in the app almost instantly telling me exactly what to to turn off if I want more time out of the batteries. Final scene: lights steady, dinner hot, household calm. Jan finally gets her spotlight. 🐕 PS: The dog this show sticks around— he won't be vanishing mid season like poor Tiger! He's a full sized lab for size reference.

P

The entire Base power experience has been terrific. From the initial determination of our home’s suitability to the constant hand holding to the installation and followup. The Base team is responsive and knowledgeable. And their approach of using your batteries to help manage the grid power provides rebates in your electric bill further lowering the costs on top of their commitment to keep pricing below the area median. I have been very pleased with our Base power start. This photo shows the two battery units we got on installation day nearing completion.

Peter

Now having Base POWER awhile I’ve come too find out I’m saving money on my power bill and dont have to worry if power goes out.

Oldmanwinter1964

Very smooth install.

Pat

Base is an awesome company that provides services and products to there customer.

Ozell

Installation from Base Power done by Joshua and Ismael was excellent work very knowledgeable and professional. We are very pleased with their work.

Nelly

Very satisfied with Base as my power provider. The backup battery is VERY convenient, especially when living in an area that experiences frequent outages. The app is intuitive, and even allows me to see my power usage, which has helped me learn where I can conserve energy throughout the day.

Nick

I want to ensure transparency since the website does not: Base power has full control of the battery installed, you will only get power from it when there is an outage. If you choose to leave after the 5 year contract they will uninstall the battery from your house. You also must use them as an electricity provider. The representative answered all my questions respectfully but I cannot recommend the use of this service, unless $3k and a 5 year contract are worth the potential to have 6-24 hours of power during an outage, based on their own website. I hope they offer more valuable service options in the future.

Natasha

Absolutely Blown Away by Base Power! I've had Base Power for five months now, and I couldn't be happier with my decision. From the very beginning, the installation experience was phenomenal. The team kept me informed every step of the way, and the installers themselves were an absolute pleasure to work with – true professionals! The benefits have been immediate and significant. My energy bill has been noticeably lower, which is fantastic. But the biggest testament to Base Power's value came just two days after the system was installed. An electrical pole in our neighborhood went out, plunging everyone else into darkness for five hours. Thanks to Base Power, we didn't lose power for a second! It was absolutely phenomenal to see our lights on while our neighbors were struggling. I highly recommend Base Power to anyone considering it. Their service, professionalism, and the peace of mind they provide are truly unmatched.

None

The fact that I can get a battery backup solution for the cost of installation and lower the cost of my electricity bill at the same time is pretty much a no brainer for me.

Orlando

With the easy install from the Base team, I can’t wait for the grid to fail!

Monica

The Base team made it super simple to transition from our previous power provider and they answered all of my questions/concerns quickly! Much cheaper than installing a comparable backup battery and the set monthly rate means no massive bills in the summer!

Nick

We've had Base at our house for close to a year now. It has been a great partnership and positive experience. Initially I was nervous about going with such a new company and new business model, but Base has met all of our needs and alleviated my initial uncertainty. Would highly recommend for anyone on the fence about moving forward on a project with them.

Miles

The idea of saving money, having a backup system, and environmentally friendly were the top reasons I chose Base. I've always wanted a backup system. I love how the system works. It is quiet, efficient, and a great thing for our planet. Thor and Everett were polite, professional, and courteous. I recommend Base Power and fully endorse their products!

Mitchell

Great company 2 in1 services for electric amd battery fir back up in case of a power outage.

Mike

Service and installation was great, very professional and well planned.

Monique

Easy transition to using Base Power. Awesome team to work with and would highly recommend.

Nan

My service with Base has been phenomena, without any power interruptions and expenses. You can't beat the guaranteed rate they are offering.

Michael

Great value and great protection for your home. A fantastic alternative to other whole home generators that charge $10k plus.

Michael

We love Base! It’s a win/win - backup when you need it, plus the best kWh rate. Highly recommend!

Matthew

We had our battery backups installed today. The install team did an amazing job. They were professional, knowledgeable, and answered all of my questions. Every part of the process from sign up to installation has been great. We are looking forward to having Base Power as our electric provider.

Michael

Great company to work with so far. Smooth process, communicating was clear, and honest. Our system was installed yesterday, apparently there was a power outage today in the neighborhood and we really didn't even notice.

Michael

While I thought it was too good to be true, Base’s solution is exactly what I’ve been looking for - backup power for an affordable upfront cost. Also excited to support a Texas-based team determined to fix our grid’s problems.

Melinda

I live in a small patio home and have been looking for a reasonable electric provider for two years. The eight solar panels I purchased, mean I'll still be dependent on the grid. In Houston we have trouble with hurricanes and rolling blackouts, but with Base, I now have a cushion against power outages. YAY!

Martha

Experience with Base has been way above expectations nowadays it’s refreshing to see a business put effort in good customer service from initial contact, all employee interaction so far and follow up has been excellent!

Matthew

Base Power has been nothing but exceptional. I was skeptical at first, but they were always there to answer any questions or concerns that I had. Install was seamless and customer service is on point. I'm so glad to have backup power at such a reasonable price. It feels good knowing I'm protected while also helping the grid. Now I can sleep peacefully especially during winter knowing my pool pump won't freeze over cause of an outage. Thank you Base!

Matthew

Fantastic Service! Everything from the initial contact through billing, installation, and confirmation of service was EXCELLENT! Courteous, efficient and very professional. Makes me wonder why everyone isn't signed up for Base Power. Great solution for whole house backup power, and lower cost on everyday power. I'm not usually a review writer but I am a raving fan of Base Power. They are a company that knows how to do it right!

Mark

Excellent customer service. Fast responses. Super happy to be a part of Base power. Great electric rates and love having a backup battery in case of am outage. I also like the solar buyback rate.

Matthew

I have been with Base Power about eight months now, and I could not have made a better choice. Prior to switching to Base Power I downloaded my utility statements from my previous provider and my electricity bills with Base have been much lower in comparison. The battery itself is quiet and out of the way. I know that I have made the right choice in making the switch to Base Power.

Marjorie

I saw a news post of someone who had selected Base after a bad experience with their portable generator…. I went online and checked into Base and what they offered. I’m so glad I did! From initial customer service answering questions, through the installation process have I been impressed. Base took care of everything from soft start on my AC’s, to the whole home surge protector. Icing on the whole process was a great rate on my power! After market support has not changed either. High recommendation for Base. (Full disclosure - have not had an extended outage yet…).

Mark

A month and a half ago, my neighbors lost power for seven hours and I didn't even know. Base had already kicked in.

Matt

We are so happy that we have switched to Base Power. We have had such low bills. We had 2 months where we paid nothing at all.

lynn

Base Power was the best cost/benefit investment we made about Energy Backup, associated with our Solar System.

Luiz

Really so far everything has been perfect.

Luisa