Hardware

Base offers a 20 kWh battery and an 11 kW inverter, making it one of the largest home backup systems on the market. Base’s batteries have a longer duration and can back up more appliances in your home than almost any other home backup solution. Base batteries are designed to last up to 15 years and withstand extreme temperatures. Base owns the battery and will manage the warranty and any necessary maintenance on the system.

Base's hardware is UL certified, the “gold standard” of electrical systems safety for all home appliances, and is also fire safety rated. Base contracts certified, bonded, insured, and licensed electricians. They work under Base’s master electrician, who operates with license #476697. Base also has comprehensive general liability insurance to address any unforeseen incidents. In the unlikely event of a problem, we're prepared to work with you to handle it responsibly. Additionally, Base is in charge of warranty and maintenance.

Base batteries protect customers from 97% of outages. Depending on household energy usage, outage protection can last from 6 to 24 hours. In the event of an outage, Base notifies customers of their expected battery duration, tips to extend their coverage, and a timeline for grid power restoration.

Yes, Base serves customers with and without solar. Base’s batteries are easy to integrate with solar panels, and the integration does not affect your warranty or require any rewiring of your solar system.