Energy Provider

Base offers a fixed rate plan for the energy that your home consumes. This means that you will pay a fixed dollar amount for each kilowatt-hour (kWh) of energy that you use. Base’s energy rates are often about 15% lower than local market averages from other retail energy providers. Base guarantees that its energy rates will stay below the local market average for as long as the Base battery system is installed on your home.

You will be billed automatically every month. You can track energy usage and view past bills through the Base customer web app. Base calculates electricity bills after receiving customer smart meter data and applying any credits (e.g., battery charging, solar buyback, early termination fees). Your first bill may take up to 35 days after starting service. All Base customers are automatically enrolled in autopay and paperless billing.

No, you will only be charged for your home energy consumption and credited for all of your solar overproduction (if you have solar). Base tracks the energy pulled from the battery separately from your home’s energy consumption, ensuring that you are only billed for your home’s energy use. The battery credit on your bill will reflect the amount Base credits back to you for charging the battery.