See why Texans trust Base to keep the lights on
We added base power to our home for added security that we will not loose power. Their communication and service has been exceptional. I was amazed at the tidiness of their work when they installed the batteries. Initially, I was concerned about the decision but now that everything is installed I am confident it was a good idea. They have been a good company to deal with and I highly recommend them.
Team just left our house after installation. The entire process has been so seamless and communication was fantastic! They have made it as easy as possible. The team were a great group of young men, worked so hard in the heat. So appreciative of everything so far and for the peace of mind as hurricane season starts. Highly recommend!
The entire process was extremely smooth. From the pre qualifying to the battery installation. Kyler and Willie came out to do the pre installation and wiring and did a fantastic job. They were early, did more than expected (I had not made room in the garage near the breaker box, which they ended up doing), installed the wiring perfectly straight and clean, and leaving the job site spotless. The very next day, the battery was installed and tested and is now up and running. I definitely recommend Base Power!
I have had a BASE Power battery in my home for over 2 months and it is working great. The installation was smoothly done, everybody on the team was very professional. We experienced an outrage and the battery started immediately. I am glad that I installed it.
Installers did a great job and were able to put batteries in my preferred location. We had a 4 hour power outage about 2 weeks after installation and the batteries worked perfectly. Our microwave and oven clocks even stayed on. So far, Base Power has done everything they said they would and did a great job communicating with me throughout the process.
Great company to work with so far. Smooth process, communicating was clear, and honest. Our system was installed yesterday, apparently there was a power outage today in the neighborhood and we really didn't even notice.
Base has an easy and professional set up. They also put a soft start on my air conditioner. I’ve had Base for eight months now, love it! No more worries about power outages!
Love my Base battery, I run a non profit, so having puppies in the home needed heat our base battery kicked in without us even knowing there was a power outage
Extremely impressed with the Base team and the system they installed. The registration and installation process was incredibly easy and our battery backup has been an added peace of mind. The Base team is easy to contact if I have any questions.
Base power has kept my power on through 3 outages. It's a great company, and a great concept. I totally recommend signing up and getting this innovative battery backup system for your home.
Eugene and apprentice Cedric were great battery installers. Didn't mind at all as I asked questions during the installation. Area was left spotless after install. Almost rooting for a local power outage now that it won't affect me :).
Base Power has been a great decision for keeping our lights on during frequent outages and the peace of mind that comes with that is priceless.
I’ve had three outages in my area since my Base was installed (5 mos.) All three were barely noticeable other than my WiFi resetting itself afterwards. I highly recommend.
When storms are approaching and electricity outages a probability… I just smile and go on with my day 😊
We just got our Base power system installed. The whole experience has been awesome and we are so excited to have protection for our power when the grid goes down. We are very happy with Base. If you live in Texas, you need them, as everyone knows the lack of reliability in our electric grid during extreme cold or extreme heat. Highly recommended!
I researched Tesla solar battery power, generac, and base power. I think base wins due to no maintenance and way lower cost. It looks great outside and no noose. Professional installation.
Good peace of mind when power in the neighborhood is out. Happens often in the Houston area and since Base was installed, no long outages.
Absolutely recommend to anyone with or without solar panels. For me it was a game changer and very easy process.
Quick, knowledgeable and courteous. All my concerns were put to rest with one call. Thank you Base!
The installer text and introduction himself as well as the two other to help with the install. The were very professional and kept a clean work sight. At the end explained all on how things worked Great job Andrew and crew.
Great business concept based on a win-win outcome. Every interaction, from the initial contact, installation and assistance with the product has been impeccable so far.
Great Install and Product Thanks….
I am one of the early adopters of Base Power battery system. The price was right and was easy to get going with paperwork. They took care of all the permitting and installation. They proactively tested the system against all kinds of failure situations, they have even tested running my ACs and sent a HVAC tech to install soft start so that it puts less load on the battery and solar system. Love the concept of micro grid where they can choose to use my battery to send power to the grid under high demand. Note: This is a long term commitment and you do not own the battery, its like leasing your home to them for a small fee and in turn get a battery backup. Looking forward to getting my hands on the Android app.
From the initial contact through the installation, this has been a pretty easy process. The installers were great! They worked all day to set up our two batteries and they did not leave any mess at all and there were substantial materials and packing so I was very impressed by that. The operation has been seamless and the app is very easy to use.
Base Power installation went smoothly and I am happy with how the system was setup behind my fence as requested. Very satisfied with the whole customer experience from the beginning to the end. The business model made a lot of sense to me and so cost effective! So looking forward to being the quietest home with power during outages in our neighborhood.
Brilliant concept as well as execution. Bravo!
Base has teamed up with Charge Pro to install my Base dual batteries today. Ben and his team were very professional. They were early to the install but did reach out via text to let me know they were on the way. Im sure ever installation is different. They overcame some of my situations and when done verified all looked good and worked as it should. Including verifying my solar and sense monitoring apps were reading correctly. Base chose an awesome crew to represent them and do it right. Keep it up Ben and crew.
The Best Decision I Ever Made Choosing Base Power.
Base always got back to me when I had a question. I heard of them a year ago and added myself to their interest list for their Houston area launch. Due to the location of my meter their install wasn’t traditional, but they definitely made it work and I am happy with the outcome. From start to finish the whole process took about 3 weeks. It was faster for my coworker who signed up when I told him about it. His meter was in a more traditional location so that freed up some time. I’m not nervous about the spring thunderstorms coming anymore and knocking out power for hours at a time as I know the batteries will back us up and kick on in half a second. I recommend them to anyone who wants the security of immediate back up power without paying $12,000+ for a noisy generator you also have to pay to maintain. Base takes care of all the maintenance and provides a lifetime warranty. So far I’ve been impressed and as I already mentioned, even got a coworker to sign up.
This was one of the simplest things that I have done to upgrade my electrical service. It was quick and I had my system installed in just a couple of weeks instead of months. Thank you to all the employees at Base Power.
Base Power did a phenomenal job from start to finish with our installation. Communication every step of the way! Easy to deal with! Upfront process with regard to pricing. We were on the fence between generator and backup battery. Going with a generator would have meant additional work and expenses. Went with the portable generator option just in case we have an extended outage. The install team which included Andrew, Dominic, and Brody were awesome, informative, and thorough! Great guys to work with! Thanks Base Power! Happy to know that we are backed up when the grid does go out! Thanks for putting out a product that is affordable and reliable!
Excellent value and very professional installation Night view after installation and in work view.
My experience so far with Base Power has been great! Every aspect of the process went smoothly with friendly and professional subcontractors doing work in a superior manner. So thanks for getting me up and running quickly and hope future service if needed goes this well. Great start and fantastic company so far with the people they chose to represent the company. Wish other businesses would follow their example of customer service.
Excellent customer service from initial call for information to final installation. Experience has always been professional, authentic, and high quality product.
Great system, great service and installation was done in a few hours.
Cool company! They do what they say!
Battery is a boon during outage. Service is prompt and referral program is great.
The installation of my Base battery today by Dylan and Tyler was an excellent experience. They were on time, explained the process and went to work. They kept me informed during the entire process, kept a clean work area and provided an explanation of what was installed and how it all tied together. They were very professional and I couldn’t ask for a better experience. Highly recommend both of them if you have a Base battery installed. Thank you.
Friendly land professional installers. Left no mess.
G, Blue, Matthew and Trae were my installers. They were prompt and knowledgeable to what they were installing. I had questions and they were answered. I will be recommending Base Power to family and friends.
They started installation early on the selected date and got finished the same day. A separate box truck came that afternoon and hauled off all the trash, packing materials, and crates…. wonderful! They installed the unit where I wanted it. It looked great. A few days later, they came back and replaced two of the barreries that they determined were not preforming up to their standard…at no extra cost. Since then, the has kicked in during a storm just as it should and runs with no noise unlike my neighbors generators. So far, all good!
feel much better knowing I have power during outage -- great service -- customer focused -- highly recommend.
since last 2 short duration blackouts, had another that lasted almost 7 hours. thanks to Base batteries, we didn't miss a beat. everything worked as promised, especially our air conditioning. happy wife happy life!. many thanks Base.
Texas weather is wild, and power outages aren’t uncommon—especially in the summer. After some research, I went with Base to install a home backup battery, and I’m so glad I did. The process was smooth, took about three weeks from start to finish, and their team kept me in the loop the whole way. If you’re looking for a reliable (and affordable) alternative to a generator, check them out!
Base POWER is excellent. The installation teams are terrific and the customer service is pleasant, responsive, and efficient. I’m recommending Base POWER to my family and friends.
This is amazing!!! Literally the electricity went out for a split second and then came back on. It was important because I had several zoom conference calls that I'm leading while also remoting into my firm's VPN. To say Base Power has been a game changer for my household would be putting it mildly. What a phenomenal product.
Commutation started out a little rough but Base stayed on top of it and it ended up being a good experience. Only had it installed less than a week and excited to see how it will work when called upon.
Great communication with the sales team through installation process and the installation team work was very professional. I would highly recommend Base Power.
Installation was prompt, workers were competent, and the workmanship was excellent.
They was very helpful and nice.
I wanted a standby power system but did not want to buy a generator or go solar. Base Power fit my needs perfectly. Once I contacted them, t g ey answered all my questions and took care of the permits. The installation guys were professionals and everything went smoothly. I highly recommend them.
I was very pleased with the entire installation process of my Batteries from Base Power. All materials needed for the installation were placed in my driveway the day before. Edgar and his team were very professional throughout the installation. Everything was accomplished in a timely manner. Edgar took time to explain the process and what to expect in the future. I would recommend Base Power to anyone who is looking for an affordable power backup system.
Communication and installation was excellent. Looking forward to using the battery when the power is out!
Professional quick install by great installers.
Battery install was today. Very professionally done! Great installers. Lots of information and help with the owner experience and usage. Highly recommend Base!
Installation was very professional, thorough and clean. Well organized, dropped of the battery package a day earlier, after installation right away they cleaned up. I'm impressed,.
The Base team was extremely helpful, set expectations clearly, and answered all of my questions!
Very smooth install.
Base is an awesome company that provides services and products to there customer.
Installation from Base Power done by Joshua and Ismael was excellent work very knowledgeable and professional. We are very pleased with their work.
With the easy install from the Base team, I can’t wait for the grid to fail!
We've had Base at our house for close to a year now. It has been a great partnership and positive experience. Initially I was nervous about going with such a new company and new business model, but Base has met all of our needs and alleviated my initial uncertainty. Would highly recommend for anyone on the fence about moving forward on a project with them.
Service and installation was great, very professional and well planned.
Easy transition to using Base Power. Awesome team to work with and would highly recommend.
Great value and great protection for your home. A fantastic alternative to other whole home generators that charge $10k plus.
Great company to work with so far. Smooth process, communicating was clear, and honest. Our system was installed yesterday, apparently there was a power outage today in the neighborhood and we really didn't even notice.
While I thought it was too good to be true, Base’s solution is exactly what I’ve been looking for - backup power for an affordable upfront cost. Also excited to support a Texas-based team determined to fix our grid’s problems.
Experience with Base has been way above expectations nowadays it’s refreshing to see a business put effort in good customer service from initial contact, all employee interaction so far and follow up has been excellent!
Base Power has been nothing but exceptional. I was skeptical at first, but they were always there to answer any questions or concerns that I had. Install was seamless and customer service is on point. I'm so glad to have backup power at such a reasonable price. It feels good knowing I'm protected while also helping the grid. Now I can sleep peacefully especially during winter knowing my pool pump won't freeze over cause of an outage. Thank you Base!
A month and a half ago, my neighbors lost power for seven hours and I didn't even know. Base had already kicked in.
Base Power was the best cost/benefit investment we made about Energy Backup, associated with our Solar System.
Really so far everything has been perfect.
