Involuntary load shedding notice

Understanding what load shedding is

ERCOT, the organization that manages most of Texas’s electric grid, sometimes faces emergencies when electricity demand exceeds supply from power plants, wind farms, and other resources. To protect the grid and prevent large-scale blackouts, ERCOT may first ask Texans to voluntarily reduce usage. If the situation worsens, ERCOT can order utilities to temporarily shut off power to certain areas, a process called involuntary load shedding. These controlled outages last only until ERCOT stabilizes the grid and restores normal operations.

Please note that Base Power has no discretion over these involuntary load shed events.

How to conserve during a load shed event

Conserving energy during an ERCOT emergency can help restore normal operations sooner.

Here are some easy ways to reduce your energy consumption:

  • Unplug non-essential devices and lighting
  • Delay running dishwashers, washers, and dryers until the emergency ends
  • Charge phones, laptops, and other devices only when necessary; unplug when fully charged
  • Use smaller kitchen appliances instead of ovens or stovetops
  • Raise your thermostat a few degrees in summer, or lower it in winter, to reduce system strain

TDU Involuntary Load Shedding Procedures

Because Base Power operates in areas served by multiple TDUs, the process for controlled outages may vary depending on your local utility. Below are summaries and links to each TDU’s public documentation.

205 E Riverside Dr, Suite 100,
Austin, TX 78704

Existing members:

Chat with us from your Base Power app or dashboard


Base Power, Inc | Base Texas REP, LLC (PUCT #10338) | Base Retail, LLC (ICC #26-0121) | Base Power Development, LLC

Product availability, system configurations, and pricing vary by state.

Registered Retail Electric Provider (REP) with the Texas Public Utility Commission (PUCT), PUCT License #10338. Registered Alternative Retail Electricity Supplier (ARES) with the Illinois Commerce Commission (ICC), License #26-0121.

You can obtain important standardized information that will allow you to compare this product with other offers. Contact Base Texas REP, LLC, 512-518-1009, and www.basepowercompany.com.

Base Retail, LLC is not the same entity as your electric delivery company. You are not required to enroll with Base Retail, LLC. Beginning on June 1, 2026, the electric supply price to compare is 10.399¢/kWh. The electric utility electric supply price will expire on September 30, 2026. The utility electric supply price to compare does not include the purchased electricity adjustment factor. For more information go to the Illinois Commerce Commission's free website at plugin.illinois.gov

Base Retail, LLC is an independent seller of electric power and energy service certified by the Illinois Commerce Commission. Base Power is not representing, endorsed by, or acting on behalf of any utility, utility program, consumer group, or governmental body.

For more information about choosing an electricity supplier in Illinois, visit the Illinois Commerce Commission's free website at plugin.illinois.gov

In Colorado, Base offers home battery equipment and installation. Base is not an electric utility or a retail electric supplier in Colorado.

Base Power, Base Pace, and the Base logo are trademarks of Base Power Company. All other trademarks are the property of their respective owners. Products and services are subject to terms, conditions, and availability.

Accredited by the Better Business Bureau (BBB).

*Savings may vary. The percentage shown is an estimate, not a guarantee. Actual savings depend on, but are not limited to, your home's energy use, local weather, your rate plan, and current energy prices.

Base Power Development, LLC battery systems are certified under standards UL 1973, UL 1741, UL 9540, and UL 9540A for safety and performance.

AICPA SOC for Service Organizations

Built in Austin, TX