See why Texan homeowners are switching to Base
Absolutely recommend to anyone with or without solar panels. For me it was a game changer and very easy process.
Quick, knowledgeable and courteous. All my concerns were put to rest with one call. Thank you Base!
The installer text and introduction himself as well as the two other to help with the install. The were very professional and kept a clean work sight. At the end explained all on how things worked Great job Andrew and crew.
Great business concept based on a win-win outcome. Every interaction, from the initial contact, installation and assistance with the product has been impeccable so far.
Great Install and Product Thanks….
From the initial contact through the installation, this has been a pretty easy process. The installers were great! They worked all day to set up our two batteries and they did not leave any mess at all and there were substantial materials and packing so I was very impressed by that. The operation has been seamless and the app is very easy to use.
Brilliant concept as well as execution. Bravo!
Base has teamed up with Charge Pro to install my Base dual batteries today. Ben and his team were very professional. They were early to the install but did reach out via text to let me know they were on the way. Im sure ever installation is different. They overcame some of my situations and when done verified all looked good and worked as it should. Including verifying my solar and sense monitoring apps were reading correctly. Base chose an awesome crew to represent them and do it right. Keep it up Ben and crew.
The Best Decision I Ever Made Choosing Base Power.
Base brought its A game all through the process. From my initial inquiry to working through the details of the installation plan and execution. Their team has excellent attitudes and strong skills in every role I interacted with. Everyone was positive, leaning forward on any and all issues and making things happen. Dylan and Thor and their helper from Charge Pro were excellent. Dylan and Thor listened and answered all of my questions with strong expertise - they’ve done many many installations. Belton AC was also excellent- he listened as well and explained the work he was doing to prepare the AC units. Joseph and Nathan from Base engineering and finance, respectively, were awesome! Smart guys who know their stuff and willing to take questions and get them answered when needed. Base has assembled an excellent team and offering. I’m looking forward to life with their batteries backing us up.
This was one of the simplest things that I have done to upgrade my electrical service. It was quick and I had my system installed in just a couple of weeks instead of months. Thank you to all the employees at Base Power.
Excellent value and very professional installation Night view after installation and in work view.
My experience so far with Base Power has been great! Every aspect of the process went smoothly with friendly and professional subcontractors doing work in a superior manner. So thanks for getting me up and running quickly and hope future service if needed goes this well. Great start and fantastic company so far with the people they chose to represent the company. Wish other businesses would follow their example of customer service.
Excellent customer service from initial call for information to final installation. Experience has always been professional, authentic, and high quality product.
Great system, great service and installation was done in a few hours.
Cool company! They do what they say!
Battery is a boon during outage. Service is prompt and referral program is great.
The installation of my Base battery today by Dylan and Tyler was an excellent experience. They were on time, explained the process and went to work. They kept me informed during the entire process, kept a clean work area and provided an explanation of what was installed and how it all tied together. They were very professional and I couldn’t ask for a better experience. Highly recommend both of them if you have a Base battery installed. Thank you.
Friendly land professional installers. Left no mess.
G, Blue, Matthew and Trae were my installers. They were prompt and knowledgeable to what they were installing. I had questions and they were answered. I will be recommending Base Power to family and friends.
feel much better knowing I have power during outage -- great service -- customer focused -- highly recommend.
since last 2 short duration blackouts, had another that lasted almost 7 hours. thanks to Base batteries, we didn't miss a beat. everything worked as promised, especially our air conditioning. happy wife happy life!. many thanks Base.
Base POWER is excellent. The installation teams are terrific and the customer service is pleasant, responsive, and efficient. I’m recommending Base POWER to my family and friends.
This is amazing!!! Literally the electricity went out for a split second and then came back on. It was important because I had several zoom conference calls that I'm leading while also remoting into my firm's VPN. To say Base Power has been a game changer for my household would be putting it mildly. What a phenomenal product.
Commutation started out a little rough but Base stayed on top of it and it ended up being a good experience. Only had it installed less than a week and excited to see how it will work when called upon.
Great communication with the sales team through installation process and the installation team work was very professional. I would highly recommend Base Power.
Base Power has been outstanding from start to finish. The entire process—from initial consultation to installation—was smooth, professional, and transparent. The team took the time to clearly explain how the system works, answered every question without pressure, and delivered exactly what was promised. Installation was efficient and well-organized, with technicians who were knowledgeable, respectful, and detail-oriented. The system itself performs flawlessly and provides real peace of mind knowing we have reliable backup power when it matters most. Customer service has been responsive and proactive, which really sets Base Power apart. It’s refreshing to work with a company that values quality, communication, and customer trust. I highly recommend Base Power to anyone looking for dependable home energy solutions.
Installation was prompt, workers were competent, and the workmanship was excellent.
They was very helpful and nice.
I wanted a standby power system but did not want to buy a generator or go solar. Base Power fit my needs perfectly. Once I contacted them, t g ey answered all my questions and took care of the permits. The installation guys were professionals and everything went smoothly. I highly recommend them.
Communication and installation was excellent. Looking forward to using the battery when the power is out!
Excellent job from the best electricity and battery company in Texas! Josh and Joel did an amazing job. Highly recommend anyone getting into home backup to choose Base Power!
Amazing!!! Great installation experience. Switch over testing was great. I can't wait until we have a power failure.😜🤣
Professional quick install by great installers.
Battery install was today. Very professionally done! Great installers. Lots of information and help with the owner experience and usage. Highly recommend Base!
Installation was very professional, thorough and clean. Well organized, dropped of the battery package a day earlier, after installation right away they cleaned up. I'm impressed,.
The Base team was extremely helpful, set expectations clearly, and answered all of my questions!
Very smooth install.
Base is an awesome company that provides services and products to there customer.
Installation from Base Power done by Joshua and Ismael was excellent work very knowledgeable and professional. We are very pleased with their work.
Very satisfied with Base as my power provider. The backup battery is VERY convenient, especially when living in an area that experiences frequent outages. The app is intuitive, and even allows me to see my power usage, which has helped me learn where I can conserve energy throughout the day.
With the easy install from the Base team, I can’t wait for the grid to fail!
We've had Base at our house for close to a year now. It has been a great partnership and positive experience. Initially I was nervous about going with such a new company and new business model, but Base has met all of our needs and alleviated my initial uncertainty. Would highly recommend for anyone on the fence about moving forward on a project with them.
The idea of saving money, having a backup system, and environmentally friendly were the top reasons I chose Base. I've always wanted a backup system. I love how the system works. It is quiet, efficient, and a great thing for our planet. Thor and Everett were polite, professional, and courteous. I recommend Base Power and fully endorse their products!
Great company 2 in1 services for electric amd battery fir back up in case of a power outage.
Service and installation was great, very professional and well planned.
Easy transition to using Base Power. Awesome team to work with and would highly recommend.
We had our battery backups installed today. The install team did an amazing job. They were professional, knowledgeable, and answered all of my questions. Every part of the process from sign up to installation has been great. We are looking forward to having Base Power as our electric provider.
Great company to work with so far. Smooth process, communicating was clear, and honest. Our system was installed yesterday, apparently there was a power outage today in the neighborhood and we really didn't even notice.
While I thought it was too good to be true, Base’s solution is exactly what I’ve been looking for - backup power for an affordable upfront cost. Also excited to support a Texas-based team determined to fix our grid’s problems.
I live in a small patio home and have been looking for a reasonable electric provider for two years. The eight solar panels I purchased, mean I'll still be dependent on the grid. In Houston we have trouble with hurricanes and rolling blackouts, but with Base, I now have a cushion against power outages. YAY!
Experience with Base has been way above expectations nowadays it’s refreshing to see a business put effort in good customer service from initial contact, all employee interaction so far and follow up has been excellent!
A month and a half ago, my neighbors lost power for seven hours and I didn't even know. Base had already kicked in.
Really so far everything has been perfect.
My installation was completed 10 days after I first reached out to Base. Super easy process.
I used Base Power for my electricity plan and backup battery installation, and I couldn’t be happier with their service. The entire process was smooth and professional from start to finish. The team was knowledgeable, efficient, and took the time to explain everything clearly. The installation was done with great care, and everything is working perfectly. Highly recommend Base Power for anyone looking for reliable energy solutions and top-notch customer service!
The setup and installation of the Base system was seamless. The installer were polite and professional and did an excellent job.
Glad we switched. Great with our solar panels too.
Installation was fast & caused no interruption. Installers were courteous & professional. Explained what was going on throughout the service. Overall great.
It was an excellent experience from sign up to installation. Luis and his team did an outstanding job!
I'm glad you made the purchase Great investment.
5 months in place. 3 power outages. Did not know we were without power until text came from Base. This is the best decision we've made. We know we can be comfortable when the longer outages come with some smart conservation by us. We are also impressed with all communication with Base. Everything is clear, concise and easy to use. We highly recommend Base and have shared this info with many of our neighbors.
Excellent communication and follow through. This was a great answer to protecting us from random power outages and had a great electric plan as well. Highly recommend.
New Hybrid Grid Battery storage has been successfully set up by Base Power without hitch-professionally delivered as promised.
My experience with Base has been excellent. The signup process was easy, I was able to text with Base for any questions or clarifications, and the battery installation was done in a day and with superb quality. I have already experienced one power outage since having the battery installed, and it performed seamlessly. Highly recommend Base!
Would recommend to all homeowners.
Absolutely seamless experience. Total pros. 10 stars.
I have not had any issues with Base and I would and have recommended them to friends and family. I had a power outage last weekend and I didn't know the power was off until I checked my app. The seamless integration between my solar-powered panels and the Base battery backup is perfect, especially in this hot Texas weather.
Excellent experience and communication start to finish. Pro installation crews and app is super cool showing real time power consumption, power grid status and backup capacity (hours) estimates!
Great company. They installed the battery backup system on the agreed date. The technician did a great job explaining where it would be best to install the hardware.
Excellent service, great install, highly recommend! David, with their operations team, went well above and beyond our expectations, making sure we had everything taken care of! Thank you, very much appreciated.
My experience with the Base team was most excellent from the first phone call to the installation. very happy.
This is so cool, I wish everyone would get this setup. This was done in a few hours!
I love Base. Installation was extremely professional, and I've had no problems at all since I've had it - over a year now.
We just had our Base Batteries installed today. I could not be any more satisfied with the whole process. These people are the most friendly, professional, personable men to work with. It was a 100% winner. Thanks Base!
Just got my system installed. The initial communication and the install process has been great!
I had 3 guys come today to install everything (Andrew Dominic Eric ) they where very respectable and explain everything to me and did not mind me asking questions or watching them. if I have to do anything with Base again, hope to get one of them back over here.
I’m happy to be a customer of Base Power I no longer have to struggle with my generator, The loud noise and worrying about the fumes, switch over from power outages to battery It’s so smooth you barely notice it. Base Power keep doing what you’re doing thank you.🙏🏿.
This company provides the best customer service in the industry. Cole Jones especially went out of his way to help make us feel right about our situation. If you are looking for backup power options during outages, Base Power should be at the top of your list. This seems to be a new concept more and more power companies are offering, but I promise you, you will not find one with customer service as exceptional as theirs.
Honestly was surprised at how easy and how quickly they installed it too. I was skeptical at first as our experience with our previous Solar installer company took forever, but BASE Power had our batteries installed in less then 4 weeks and working great. The batteries already have helped us keep on the power steadily from a storm last night so THANK YOU!
Installed battery back up equipment today. The install crew was professional, communicative, and left the work area pristine. Very clean installation. Good to know I’m now immune to electricity outages!
The Base electricity backup system is much better than generators. It's more economical, quieter, and requires much less maintenance. In Texas we have a third world country electric grid due to poor state government. Homes need backup electricity from winter and summer storms.
Great company to work with, good communication and value proposition.
Answered any questions that I had was very impressed with how the work flow went and the set up looks great.
This was a smooth process for me at least. The time it took to disconnect and reconnect the house to power happened a lot quicker than the installation instructions had said it would possibly take. So far, very smooth sailing!
Great experience with the Base team and product. Base has already provided my family and I power through multiple outages.
This whole process was explained well and executed seamlessly. Base personnel were polite, knew their stuff and ON TIME!
Love our new battery backup system with BasePower! The process was super easy, and our rep walked us through everything and answered all of our questions. The permits and install went faster than expected, and we're so happy to have our backup system setup for the winter and potential grid issues. Thanks, BasePower!!!
We got this in Georgetown TX. The power grid in Georgetown Texas fricken sucks. Base has kept my wife and little ones lives uninterrupted since we got them. They come out and service their equipment and monitor it 24/7 from a phone app you can use and see.
Josh, Ismail and Colby were a professional crew who installed our Base Battery System without a problem or delay. They were very safe, courteous, efficient and informative. Thank you!
I had a great experience with my Base Power installation. Andrew, Dominic, and Abel did an awesome job — very professional, friendly, and quick to address any questions or issues on the spot. Their attention to detail was excellent, and the final install looks extremely clean (which I appreciate with my OCD for neat wiring and layout). Everything has been working well, and the system looks fantastic. The only area I think could be improved is clearer communication around the scheduling of the soft start installation, but overall the process was smooth and the install team was outstanding. Highly recommend Base Power and their crew.
Fantastic experience overall, thankful to have Base Power at three of my properties in Texas!
Anyone who may be skeptical, I would put those worries aside. [Base] is not too good to be true. It is just too good.
The Base battery System, installation was 100%.
Great company and customer support.
Base Power is awesome. I have a great backup battery and if anything goes wrong, they fix it immediately. Getting a Base Battery backup was the best choice I could have made for my house.
Very professional and polite install team. Let me ask questions and answered in plain English. Made sure I understood everything. Did a great job.
We have a Base system on our house and it gives us a lot of peace of mind knowing our power is going to stay on. Our neighborhood has frequent short outages, and it's taken care of us every time.
The guys work very hard. The problem was kept raining on them and the number two wire to feed into the disconnect. Our electric panel is too large to work with in small electric panel. Need to use a number one wire where they are able to maneuver and work it the number two wire is too hard to prop him in those short span's.
Daniel did a great job with installation. Company communication was excellent.
If you receive your monthly energy service from GVEC, you will continue to do so with the installation of a Base battery.
When the grid is up and running, our grid-balancing software automatically detects spikes in demand through price surges. During these periods of high energy demand, the batteries pass some energy back to the grid, stabilizing it. When there’s plenty of energy to support the grid, the batteries recharge.
Our batteries are engineered for rapid charge and discharge. This design enables them to respond instantly to brief demand fluctuations and balance the grid faster than any other energy source.
Base discharges its batteries to save you money, and to support the grid.
Support the grid. You can think of grid-balancing as sharing energy with your neighbors during brief moments of high energy demand. When Base discharges energy during these short peaks, it helps prevent blackouts and keeps the grid running smoothly for everyone.
Grid balancing might seem tricky to understand, but Base’s mission is simple: install as many batteries as possible to strengthen the grid and lower costs for Base members (both for backup and for monthly energy). More batteries mean a more reliable grid and more affordable energy for our members.
No. Your energy provider does not change when you get a Base battery. If you see language about energy provider services on Base’s website, this is because Base also serves customers in competitive (deregulated) service areas of Texas. If you live in a competitive area, your zip code will return plans here.
During an outage, the batteries automatically detect the loss of grid voltage and immediately disconnect your house from the grid. At that point, the battery supplies energy exclusively to your home—you are legally entitled to this energy, and our batteries will never discharge to the grid during an outage. Once the outage is over, your battery seamlessly reconnects your house to the grid and resumes normal operation.