Whole-home backup, built for Austin Energy customers.

Base adds a whole-home backup battery that protects your home automatically when the grid goes down.

An Austin home, still powered by Austin Energy

Gridis on

Austin Energy stays your energy provider.

Nothing about your electricity account changes. Austin Energy still supplies your power, sends your bill, and restores outages. Base just installs a battery at your home.

Same provider · Same bill · No rate change

So, what happens next?

  1. A Base team member opening the lid of a Base battery

    See if Base is a fit for your home.

    Enter your address to confirm you're in Austin Energy's service area and check eligibility.
  2. A Base engineer reviewing a home's setup

    We'll review your setup.

    Send a few photos. Our engineers confirm your home qualifies and where the battery goes.

    Base handles the paperwork and permits.
  3. A Base technician on installation day

    Installation. We've got it covered.

    Your install happens in two visits. On the first, we install the electrical equipment and get your home ready for the battery.

    Within three weeks we're back to install the battery outside near your meter. No one needs to be home, and your power stays on.

    Your Austin Energy bill and account don't change.
Pricing breakdown

What you pay and when

Austin Energy customer pricing.

Refundable deposit

One-time payment, charged when you request a battery.

$50One-time payment
What is this for?

Covers our review of your home photos to confirm your home is compatible with Base. Refundable if you cancel before we start paperwork. If you move forward, it's applied to your installation fee.

Installation fee

One-time payment, charged within 48 hours of installation completion.

$695One-time payment
What is this for?

Installation across two visits by a Base electrical crew, plus permits and setup. Base owns and maintains the battery.

Monthly membership fee

Ongoing.

$19/month
What is this for?

Internet connectivity for the battery, all maintenance and service visits, system performance improvements, and app access with monitoring.

After installation — your electricity bill doesn't change

Your monthly electricity bill still comes from Austin Energy, at your same rate. Base does not charge you for energy and takes no part of your delivery charges. Members experience zero impact to their electricity bill.

Trusted by thousands of Texans

4.8 stars

“We added base power to our home for added security that we will not lose power. Their communication and service has been exceptional. I was amazed at the tidiness of their work when they installed the batteries. Initially, I was concerned about the decision but now that everything is installed I am confident it was a good idea. They have been a good company to deal with and I highly recommend them.”

Ray Nannis

“I have nothing but great things to say about Base Power. Great bunch of people for starters. The system works super well. We have found out that power has failed because our neighbors asked if anyone else has lost power (we didn’t 😊). I 100% recommend this over any other backup option. We added a plug for our external generator in case there is a longer outage. When you do a cost/benefit analysis, this solution is unbeatable. Give it a try!”

Carlos Contreras

“Team just left our house after installation. The entire process has been so seamless and communication was fantastic! They have made it as easy as possible. The team were a great group of young men, worked so hard in the heat. So appreciative of everything so far and for the peace of mind as hurricane season starts. Highly recommend!”

Cat

“The entire process was extremely smooth. From the pre qualifying to the battery installation. Kyler and Willie came out to do the pre installation and wiring and did a fantastic job. They were early, did more than expected (I had not made room in the garage near the breaker box, which they ended up doing), installed the wiring perfectly straight and clean, and leaving the job site spotless. The very next day, the battery was installed and tested and is now up and running. I definitely recommend Base Power!”

Andrew Lovell

“I have had a BASE Power battery in my home for over 2 months and it is working great. The installation was smoothly done, everybody on the team was very professional. We experienced an outrage and the battery started immediately. I am glad that I installed it.”

Carlos Casillas

“Installers did a great job and were able to put batteries in my preferred location. We had a 4 hour power outage about 2 weeks after installation and the batteries worked perfectly. Our microwave and oven clocks even stayed on. So far, Base Power has done everything they said they would and did a great job communicating with me throughout the process.”

Vic Smart

“Great company to work with so far. Smooth process, communicating was clear, and honest. Our system was installed yesterday, apparently there was a power outage today in the neighborhood and we really didn't even notice.”

Michael Carpenter

“Base has an easy and professional set up. They also put a soft start on my air conditioner. I’ve had Base for eight months now, love it! No more worries about power outages!”

Monique Carbone

“Love my Base battery, I run a non profit, so having puppies in the home needed heat our base battery kicked in without us even knowing there was a power outage”

Carla Carroll

“Extremely impressed with the Base team and the system they installed. The registration and installation process was incredibly easy and our battery backup has been an added peace of mind. The Base team is easy to contact if I have any questions.”

Scott Lambert

“Base power has kept my power on through 3 outages. It's a great company, and a great concept. I totally recommend signing up and getting this innovative battery backup system for your home.”

Paul Ivory

“Eugene and apprentice Cedric were great battery installers. Didn't mind at all as I asked questions during the installation. Area was left spotless after install. Almost rooting for a local power outage now that it won't affect me :).”

Ralph Coleman

“Base Power has been a great decision for keeping our lights on during frequent outages and the peace of mind that comes with that is priceless.”

Heidi Wind

“I’ve had three outages in my area since my Base was installed (5 mos.) All three were barely noticeable other than my WiFi resetting itself afterwards. I highly recommend.”

jbhntx001

“When storms are approaching and electricity outages a probability… I just smile and go on with my day 😊”

Cherry McDermid

“We added base power to our home for added security that we will not lose power. Their communication and service has been exceptional. I was amazed at the tidiness of their work when they installed the batteries. Initially, I was concerned about the decision but now that everything is installed I am confident it was a good idea. They have been a good company to deal with and I highly recommend them.”

Ray Nannis

“I have nothing but great things to say about Base Power. Great bunch of people for starters. The system works super well. We have found out that power has failed because our neighbors asked if anyone else has lost power (we didn’t 😊). I 100% recommend this over any other backup option. We added a plug for our external generator in case there is a longer outage. When you do a cost/benefit analysis, this solution is unbeatable. Give it a try!”

Carlos Contreras

“Team just left our house after installation. The entire process has been so seamless and communication was fantastic! They have made it as easy as possible. The team were a great group of young men, worked so hard in the heat. So appreciative of everything so far and for the peace of mind as hurricane season starts. Highly recommend!”

Cat

“The entire process was extremely smooth. From the pre qualifying to the battery installation. Kyler and Willie came out to do the pre installation and wiring and did a fantastic job. They were early, did more than expected (I had not made room in the garage near the breaker box, which they ended up doing), installed the wiring perfectly straight and clean, and leaving the job site spotless. The very next day, the battery was installed and tested and is now up and running. I definitely recommend Base Power!”

Andrew Lovell

“I have had a BASE Power battery in my home for over 2 months and it is working great. The installation was smoothly done, everybody on the team was very professional. We experienced an outrage and the battery started immediately. I am glad that I installed it.”

Carlos Casillas

“Installers did a great job and were able to put batteries in my preferred location. We had a 4 hour power outage about 2 weeks after installation and the batteries worked perfectly. Our microwave and oven clocks even stayed on. So far, Base Power has done everything they said they would and did a great job communicating with me throughout the process.”

Vic Smart

“Great company to work with so far. Smooth process, communicating was clear, and honest. Our system was installed yesterday, apparently there was a power outage today in the neighborhood and we really didn't even notice.”

Michael Carpenter

“Base has an easy and professional set up. They also put a soft start on my air conditioner. I’ve had Base for eight months now, love it! No more worries about power outages!”

Monique Carbone

“Love my Base battery, I run a non profit, so having puppies in the home needed heat our base battery kicked in without us even knowing there was a power outage”

Carla Carroll

“Extremely impressed with the Base team and the system they installed. The registration and installation process was incredibly easy and our battery backup has been an added peace of mind. The Base team is easy to contact if I have any questions.”

Scott Lambert

“Base power has kept my power on through 3 outages. It's a great company, and a great concept. I totally recommend signing up and getting this innovative battery backup system for your home.”

Paul Ivory

“Eugene and apprentice Cedric were great battery installers. Didn't mind at all as I asked questions during the installation. Area was left spotless after install. Almost rooting for a local power outage now that it won't affect me :).”

Ralph Coleman

“Base Power has been a great decision for keeping our lights on during frequent outages and the peace of mind that comes with that is priceless.”

Heidi Wind

“I’ve had three outages in my area since my Base was installed (5 mos.) All three were barely noticeable other than my WiFi resetting itself afterwards. I highly recommend.”

jbhntx001

“When storms are approaching and electricity outages a probability… I just smile and go on with my day 😊”

Cherry McDermid

“We added base power to our home for added security that we will not lose power. Their communication and service has been exceptional. I was amazed at the tidiness of their work when they installed the batteries. Initially, I was concerned about the decision but now that everything is installed I am confident it was a good idea. They have been a good company to deal with and I highly recommend them.”

Ray Nannis

“I have nothing but great things to say about Base Power. Great bunch of people for starters. The system works super well. We have found out that power has failed because our neighbors asked if anyone else has lost power (we didn’t 😊). I 100% recommend this over any other backup option. We added a plug for our external generator in case there is a longer outage. When you do a cost/benefit analysis, this solution is unbeatable. Give it a try!”

Carlos Contreras

“Team just left our house after installation. The entire process has been so seamless and communication was fantastic! They have made it as easy as possible. The team were a great group of young men, worked so hard in the heat. So appreciative of everything so far and for the peace of mind as hurricane season starts. Highly recommend!”

Cat

“The entire process was extremely smooth. From the pre qualifying to the battery installation. Kyler and Willie came out to do the pre installation and wiring and did a fantastic job. They were early, did more than expected (I had not made room in the garage near the breaker box, which they ended up doing), installed the wiring perfectly straight and clean, and leaving the job site spotless. The very next day, the battery was installed and tested and is now up and running. I definitely recommend Base Power!”

Andrew Lovell

“I have had a BASE Power battery in my home for over 2 months and it is working great. The installation was smoothly done, everybody on the team was very professional. We experienced an outrage and the battery started immediately. I am glad that I installed it.”

Carlos Casillas

“Installers did a great job and were able to put batteries in my preferred location. We had a 4 hour power outage about 2 weeks after installation and the batteries worked perfectly. Our microwave and oven clocks even stayed on. So far, Base Power has done everything they said they would and did a great job communicating with me throughout the process.”

Vic Smart

“Great company to work with so far. Smooth process, communicating was clear, and honest. Our system was installed yesterday, apparently there was a power outage today in the neighborhood and we really didn't even notice.”

Michael Carpenter

“Base has an easy and professional set up. They also put a soft start on my air conditioner. I’ve had Base for eight months now, love it! No more worries about power outages!”

Monique Carbone

“Love my Base battery, I run a non profit, so having puppies in the home needed heat our base battery kicked in without us even knowing there was a power outage”

Carla Carroll

“Extremely impressed with the Base team and the system they installed. The registration and installation process was incredibly easy and our battery backup has been an added peace of mind. The Base team is easy to contact if I have any questions.”

Scott Lambert

“Base power has kept my power on through 3 outages. It's a great company, and a great concept. I totally recommend signing up and getting this innovative battery backup system for your home.”

Paul Ivory

“Eugene and apprentice Cedric were great battery installers. Didn't mind at all as I asked questions during the installation. Area was left spotless after install. Almost rooting for a local power outage now that it won't affect me :).”

Ralph Coleman

“Base Power has been a great decision for keeping our lights on during frequent outages and the peace of mind that comes with that is priceless.”

Heidi Wind

“I’ve had three outages in my area since my Base was installed (5 mos.) All three were barely noticeable other than my WiFi resetting itself afterwards. I highly recommend.”

jbhntx001

“When storms are approaching and electricity outages a probability… I just smile and go on with my day 😊”

Cherry McDermid

We sweat the details, so you don't have to.

Paperwork and permits handled by Base

Paperwork and permits, handled.

Base handles all paperwork and permits for your install. Because Austin Energy stays your provider, there's no switching and no interruption.

A family at home

Who's my provider?

If Austin Energy is your provider today, that doesn't change. Base only adds the battery.

A Base technician wiring an electrical panel at the side of a home

Installed for your home, not just any home.

We find a clean, code-compliant spot near your meter and install a soft start if needed for larger HVAC systems. Every install follows the National Electric Code.

Two kids playing on the lawn in front of a Texas farmhouse

Whole-home protection against outages. Support for the grid you depend on. No change to your bill.

205 E Riverside Dr, Suite 100,
Austin, TX 78704

Existing members:

Chat with us from your Base Power app or dashboard


Base Power, Inc | Base Texas REP, LLC (PUCT #10338) | Base Retail, LLC (ICC #26-0121) | Base Power Development, LLC (CT HIC.0707034)

Product availability, system configurations, and pricing vary by state.

Registered Retail Electric Provider (REP) with the Texas Public Utility Commission (PUCT), PUCT License #10338. Registered Alternative Retail Electricity Supplier (ARES) with the Illinois Commerce Commission (ICC), License #26-0121.

You can obtain important standardized information that will allow you to compare this product with other offers. Contact Base Texas REP, LLC, 512-518-1009, and www.basepowercompany.com.

Base Retail, LLC is not the same entity as your electric delivery company. You are not required to enroll with Base Retail, LLC. Beginning on October 1, 2026, the electric supply price to compare is 10.103¢/kWh. The electric utility electric supply price will expire on May 31, 2027. The utility electric supply price to compare does not include the purchased electricity adjustment factor. For more information go to the Illinois Commerce Commission's free website at plugin.illinois.gov

Base Retail, LLC is an independent seller of electric power and energy service certified by the Illinois Commerce Commission. Base Power is not representing, endorsed by, or acting on behalf of any utility, utility program, consumer group, or governmental body.

For more information about choosing an electricity supplier in Illinois, visit the Illinois Commerce Commission's free website at plugin.illinois.gov

In Colorado, Base offers home battery equipment and installation. Base is not an electric utility or a retail electric supplier in Colorado.

In Connecticut, Base offers home battery equipment and installation. Base is not an electric utility or a retail electric supplier in Connecticut. Base Power Development, LLC is a registered home improvement contractor in Connecticut, registration #HIC.0707034.

Base Power, Base Pace, and the Base logo are trademarks of Base Power Company. All other trademarks are the property of their respective owners. Products and services are subject to terms, conditions, and availability.

Accredited by the Better Business Bureau (BBB).

*Savings may vary. The percentage shown is an estimate, not a guarantee. Actual savings depend on, but are not limited to, your home's energy use, local weather, your rate plan, and current energy prices.

Base Power Development, LLC battery systems are certified under standards UL 1973, UL 1741, UL 9540, and UL 9540A for safety and performance.

AICPA SOC for Service Organizations

Built in Austin, TX