Base is a modern power company on a mission to make Texans’ power more reliable and affordable. Base customers save on their monthly electric bills and enjoy power without interruption through a battery-powered home energy service.

When you switch to Base as your energy provider, you get a battery for 1/10 the cost of other backup batteries or generators. When the grid is up and running, the Base battery will improve grid stability, and, when the grid goes down, Base will protect customers’ homes from power outages. Base customers gain access to reliable battery backup and save money on their energy bills, without the high upfront costs of traditional home batteries or needing to install solar.

The upfront cost is a one-time fee of $2,000 to cover installation, which is 1/10 the cost of other home batteries or generators on the market today.

To get your custom quote for energy, submit your information on the website. When it’s your turn to come off of the waitlist, Base will inform you of your personalized energy rate.. Unlike many other electric retailers, Base offers subscription pricing for energy – one fixed-price that you pay every month. No more guessing what you will pay at the end of every month, and no more seasonality in high bills.

Base operates in deregulated areas of Texas where you can select your own provider, including regions serviced by the following Transmission and Distribution Utilities (TDUs): Oncor, Centerpoint, TNMP, AEP, and Lubbock Power and Light. Enter your address to check your home’s eligibility and the timeline for installation.

Early access to Base Beta is immediately available to customers that can choose their provider near Austin: Georgetown, Round Rock, Pflugerville, Hutto, Temple, Taylor, Killeen, Manor, and more.

There are four steps in switching to Base:
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(1) a quick consultation to make sure your home qualifies for service;
(2) enrollment in our retail electricity service and in our battery agreements
(3) a couple of signatures on permitting documents
(4) scheduling your battery install. Base will handle everything else This process can take between 2-5 weeks from start to finish.

You can read more about each of these steps in our guide.

With Base's beta technology, the average customer is fully protected from 97% of potential outages. As we improve our prediction software and battery network, outage coverage will improve over time.

In the event of an outage, Base notifies customers with their expected battery duration, tips to extend their coverage, and a timeline for grid power restoration.

Base offers home backup for critical appliances, like your fridge, lights, and outlets. The loads depend on your subpanel, i.e. the breaker box often found in the garage. You can learn more by joining our waitlist - when Base becomes available, our team of engineers will conduct a site survey to tell you exactly what will be backed up.

Base offers a 20kWh battery and 11kW inverter, one of the largest home backup systems on the market. Our batteries have longer duration and can backup more appliances in your home than almost any other home backup solution.

Base batteries are designed to last over 15 years and withstand extreme temperatures. Base owns the battery and will handle the warranty and any other maintenance on the system.

Yes, but you’ll have to wait. Base batteries can integrate with solar panels, enhancing the value and efficiency of your solar system in a more cost effective way than high cost alternatives. For customers with existing solar systems that are interested in Base, the installation wait time will be longer due to additional integration requirements. If you don’t have solar yet but would like both solar panels and a battery installed, Base expects to add this offering in the future. We recommend signing up so you are the first to know about availability.

Base's hardware is UL certified - the ‘gold standard’ of electrical systems safety for all home appliances (link to growatt site). Base uses LFP material which has no recorded incidents of thermal runaway (in any commercial setting). Finally, our electricians are licensed, bonded, insured + certified. All electricians work under a Master Electrician.

You enter into two agreements when you decide to join Base:
The Battery Agreement
The Retail Electricity Agreement

The battery contract is 15 years (the full battery life) and the retail electricity contract is 12 months. We guarantee in our contract that our prices will be at or below average price of other retail electricity providers year over year. You can read more about these contracts in our Guide.

If your contract is up within the next 3 months, we’ll schedule your switch and installation to avoid triggering the early cancellation fee. If not, we’ll cover up to $250 of your early cancellation fee for switching. Please contact us to review your exact situation so we can help.

Certainly, shoot us a text at 866-479-7697 and we’ll give you a call.