An El Paso home served by El Paso Electric with a Base Power battery

Founding Customer Offer

4.9 stars

Whole-home backup that pays you

El Paso Electric is running a limited-time battery pilot program to strengthen the grid. Now offering up to $500 to first 500 installed homeowners.

Takes about two minutes.

Featured across Texas news and media

PROGRAM EXPLAINER

Why El Paso Electric is partnering with Base

El Paso Electric's Senior Project Manager shares why the program exists and how it works for eligible homes.

Founding Customer Offer

Your Base Battery system

Your compensation

Earn $250 per battery installed

Paid upon completion of install, up to 2 batteries, based on available space

Reliable backup for essential home needs at no cost
Earn $250 per battery installed
Loved by thousands of Texans

Get started

Plan overview

Two 25 kWh batteries—get up to 48 hours of backup with reduced energy consumption.
Get paid up to $500 ($250 per battery installed, based on available space).
Base installs and maintains the system for the full 10-year term at no cost.
No hidden fees, no added charges. No impact on your electric bill.
Supports El Paso Electric's grid during peak demand to help reduce outage risk.

Relevant documents

Base Battery Specifications

OFFER DETAILS

What you get through the program

Up to two 25 kWh batteries
Get up to 48 hours of whole-home backup with reduced energy consumption, based on available space at your home.
Earn $250 per battery installed
Receive up to $500 in compensation — $250 for each of the two batteries installed.
$0 cost, fully maintained
Base handles installation and maintenance for the full 10-year term at no cost. No hidden fees and no impact on your electric bill.
Support the grid during peak demand
Your battery adds capacity when El Paso Electric needs it most, while keeping your home powered through outages.

How it works

Backup for your home. Support for the grid.

El Paso Electric uses these home batteries to add capacity during peak demand. When the grid is down, your battery keeps your home powered.

When the grid is up and running.

El Paso Electric can draw on the battery to add capacity during high demand hours, which helps reduce outage risk.

MORE DETAILS

Good to know

Base handles installation and maintenance. El Paso Electric runs the program. A few details to know up front.

Two people shaking hands while unloading Base Power equipment

10-year hosting term

You host the battery for 10 years at $0 cost to you, and you're paid $250 per battery installed.

A family gathered together in their backyard

Move or cancel early

If you move, you can transfer the agreement to the new owner. If you want it removed it early, the de-install fee is $250 per battery (the same as the incentive)

A home with rooftop solar and a Base Power battery

Solar compatible, not required

Battery is installed upstream of your meter, so your solar rates, export arrangement, and bill stay the same. Your solar can keep producing during outages.

Trusted by thousands of Texans

4.9 stars

“Absolutely recommend to anyone with or without solar panels. For me it was a game changer and very easy process.”

Zak P.

“Quick, knowledgeable and courteous. All my concerns were put to rest with one call. Thank you Base!”

Zaida G.

“The installer text and introduction himself as well as the two others to help with the install. They were very professional and kept a clean work sight. At the end explained all on how things worked. Great job Andrew and crew.”

Zach W.

“Great business concept based on a win-win outcome. Every interaction, from the initial contact, installation and assistance with the product has been impeccable so far.”

William T.

“Great Install and Product Thanks….”

Wil H.

“From the initial contact through the installation, this has been a pretty easy process. The installers were great! They worked all day to set up our two batteries and they did not leave any mess at all and there were substantial materials and packing so I was very impressed by that. The operation has been seamless and the app is very easy to use.”

Toni

“Brilliant concept as well as execution. Bravo!”

Vic D.

“Base has teamed up with Charge Pro to install my Base dual batteries today. Ben and his team were very professional. They were early to the install but did reach out via text to let me know they were on the way. They overcame some of my situations and when done verified all looked good and worked as it should. Base chose an awesome crew to represent them and do it right.”

Tyrone W.

“Absolutely recommend to anyone with or without solar panels. For me it was a game changer and very easy process.”

Zak P.

“Quick, knowledgeable and courteous. All my concerns were put to rest with one call. Thank you Base!”

Zaida G.

Zach W.

“Great business concept based on a win-win outcome. Every interaction, from the initial contact, installation and assistance with the product has been impeccable so far.”

William T.

“Great Install and Product Thanks….”

Wil H.

Toni

“Brilliant concept as well as execution. Bravo!”

Vic D.

Tyrone W.

“Absolutely recommend to anyone with or without solar panels. For me it was a game changer and very easy process.”

Zak P.

“Quick, knowledgeable and courteous. All my concerns were put to rest with one call. Thank you Base!”

Zaida G.

Zach W.

“Great business concept based on a win-win outcome. Every interaction, from the initial contact, installation and assistance with the product has been impeccable so far.”

William T.

“Great Install and Product Thanks….”

Wil H.

Toni

“Brilliant concept as well as execution. Bravo!”

Vic D.

Tyrone W.

Steps to Get Started

Check eligibility in minutes.

See if your home qualifies

A homeowner checking eligibility for the Base battery program

We're happy to answer all your questions

If you currently receive electric service from El Paso Electric, this will not change when you enroll in this program.

No. El Paso Electric will remain your electricity provider. Some language on Base's main website refers to customers in deregulated areas of Texas, but it does not apply to El Paso Electric customers.

Your batteries will automatically detect a grid outage and immediately disconnect your home from the grid. During the outage, the battery powers your home and will not be discharged to the grid. When grid power is restored, your home automatically reconnects to the grid, and the battery resumes normal operation.

If you have solar, you will continue to be on net metering and receive credits from El Paso Electric for generation in excess of your monthly consumption. During an outage, your solar panels can continue operating and can charge the battery, helping extend the duration of backup power.

No. Solar is not required to enroll in our program. The battery can charge from the grid, and you can choose to add solar in the future if you'd like.

Base collects payment information only in case you choose to terminate the battery agreement early. If you request removal of the battery before your 10-year agreement term ends, an early termination charge of $250 per battery (equivalent to the upfront incentive you receive) may apply based on program rules.

No. Your bill will continue to reflect only the energy your home uses through your existing utility meter. The battery is installed on a separate meter for program use and does not affect your utility bill. For billing related questions, Base recommends contacting El Paso Electric directly.

Yes. The residential batteries eligible for our program are utility-grade energy storage systems that meet rigorous national safety standards, including UL 9540 and UL 9540A thermal safety testing. These systems are engineered to operate safely in homes and are used widely across Texas and the U.S. in utility-managed programs like ours.

When a friend or neighbor uses your referral link, you'll both receive $250 once their battery system is installed.

The agreement can be transferred to the new owner. Most home buyers see whole-home backup as a value add in the home buying process. If the system must be removed, the cancellation fee still applies.

A family playing together outside their home

Ready to get started? Let's chat.

Our team would love to talk to you about how Base Power can help protect your home from outages.

Get started