4.9 stars
FOUNDING CUSTOMER OFFER

Whole-home backup that pays you

El Paso Electric is running a limited-time battery pilot program to strengthen the grid. Now offering up to $500 to first 500 installed homeowners.

For El Paso Electric customers only

Base is proud to be featured across national news and media
OFFER DETAILS

What you get through the program

Whole-home backup at $0 cost, plus $250 paid to you per battery installed.
Base x El Paso Electric
Whole-home battery backup for eligible El Paso Electric customers.
El Paso Electric customer offer:
$0
COST TO YOU
+
$250 paid to you
PER BATTERY INSTALLED
Whole-home backup (up to 48 hours)
A backup battery system installed at your home at no-cost that keeps you powered through outages.
No hidden fees or bill impact
No costs to you while it’s hosted for 10 years. No hidden fees, no new fees, and no electric bill impact.
Installed and maintained by Base
Base covers installation and maintenance for the full term. No hidden fees, no new fees, and no electric bill impact.
Supports El Paso Electric’s grid
El Paso Electric uses these batteries during high electricity demand, which helps reduce outage risk.
MORE DETAILS

Good to know

Base handles installation and maintenance. El Paso Electric runs the program. A few details to know up front.

01
10-year hosting term

You host the battery for 10 years at $0 cost to you, and you’re paid $250 per battery installed.

Family at backyard get together
01
Move or cancel early

If you move, you can transfer the agreement to the new owner. If you want it removed it early, the de-install fee is $250 per battery (the same as the incentive)

01
Solar compatible, not required

Battery is installed upstream of your meter, so your solar rates, export arrangement, and bill stay the same. Your solar can keep producing during outages.

How it works

Backup for your home. Support for the grid.

El Paso Electric uses these home batteries to add capacity during peak demand. When the grid is down, your battery keeps your home powered.

Grid
ON
OFF
When the grid is up and running.
El Paso Electric can draw on the battery to add capacity during high-demand hours, which helps reduce outage risk.
When the grid goes down.
Your battery automatically powers your home during an outage, providing up to 48 hours of protection.
4.9 stars

Trusted by thousands of Texans

Read all reviews
Name
Zak P.
Location
Install Date
Notes
Absolutely recommend to anyone with or without solar panels. For me it was a game changer and very easy process.
Name
Zaida G.
Location
Pearland, TX
Install Date
January
2026
Notes
Quick, knowledgeable and courteous. All my concerns were put to rest with one call. Thank you Base!
Name
Zach W.
Location
Katy, TX
Install Date
December
2025
Notes
The installer text and introduction himself as well as the two other to help with the install. The were very professional and kept a clean work sight. At the end explained all on how things worked Great job Andrew and crew.
Name
William T.
Location
Katy, TX
Install Date
May
2025
Notes
Great business concept based on a win-win outcome. Every interaction, from the initial contact, installation and assistance with the product has been impeccable so far.
Name
Wil H.
Location
Hockley, TX
Install Date
August
2025
Notes
Great Install and Product Thanks….
Name
Toni
Location
Carrollton, TX
Install Date
August
2025
Notes
From the initial contact through the installation, this has been a pretty easy process. The installers were great! They worked all day to set up our two batteries and they did not leave any mess at all and there were substantial materials and packing so I was very impressed by that. The operation has been seamless and the app is very easy to use.
Name
Vic D.
Location
Irving, TX
Install Date
September
2025
Notes
Brilliant concept as well as execution. Bravo!
Name
Tyrone W.
Location
Hutto, TX
Install Date
December
2024
Notes
Base has teamed up with Charge Pro to install my Base dual batteries today. Ben and his team were very professional. They were early to the install but did reach out via text to let me know they were on the way. Im sure ever installation is different. They overcame some of my situations and when done verified all looked good and worked as it should. Including verifying my solar and sense monitoring apps were reading correctly. Base chose an awesome crew to represent them and do it right. Keep it up Ben and crew.
STEPS TO GET STARTED

Check eligibility in minutes

01.

See if your home qualifies

Answer a few questions to confirm you’re in El Paso Electric territory and your home qualifies for the program.

02.

Schedule your install

Base handles permitting, coordination, and installation. We’ll confirm whether your home receives one or two batteries before install.

03.

Get backup + get paid

Once installed, your battery provides whole-home backup automatically during outages, and you’re paid $250 per battery installed.

Get Started

Want to learn more?

Talk with our team about how the program works, what’s included, and what to expect.

We're happy to answer all your questions

Who is my energy provider?

If you currently receive electric service from El Paso Electric, this will not change when you enroll in this program.

Does my energy provider change when I get a Base battery?

No. El Paso Electric will remain your electricity provider. Some language on Base’s main website refers to customers in deregulated areas of Texas, but it does not apply to El Paso Electric customers. 

What happens during a power outage?

Your batteries will automatically detect a grid outage and immediately disconnect your home from the grid.  During the outage, the battery powers your home and will not be discharged to the grid. When grid power is restored, your home automatically reconnects to the grid, and the battery resumes normal operation.

How does the battery interact with the solar panels on my roof?

If you have solar, you will continue to be on net metering and receive credits from El Paso Electric for generation in excess of your monthly consumption. During an outage, your solar panels can continue operating and can charge the battery, helping extend the duration of backup power.

Do I need solar to enroll in this battery program?

No. Solar is not required to enroll in our program. The battery can charge from the grid, and you can choose to add solar in the future if you’d like. 

Why does Base collect my payment information if there are no recurring payments to Base?

Base collects payment information only in case you choose to terminate the battery agreement early. If you request removal of the battery before your 10-year agreement term ends, an early termination charge of $250 per battery (equivalent to the upfront incentive you receive) may apply based on program rules. 

Will I see an impact on my monthly energy bill from El Paso Electric?

No. Your bill will continue to reflect only the energy your home uses through your existing utility meter. The battery is installed on a separate meter for program use and does not affect your utility bill. For billing related questions, Base recommends contacting El Paso Electric directly.

Are the home batteries used in this program safe?

Yes. The residential batteries eligible for our program are utility grade energy storage systems that meet rigorous national safety standards, including UL 9540 and UL 9540A thermal safety testing. These systems are engineered to operate safely in homes and are used widely across Texas and the U.S. in utility managed programs like ours.

How do referrals work?

When a friend or neighbor uses your referral link, you'll both receive $250
once their battery system is installed. 

What happens if I sell my home?

The agreement can be transferred to the new owner. Most home buyers see whole-home backup as a value add in the home buying process.

If the system must be removed, the cancellation fee still applies.