# Privacy policy

> How Base Power collects, uses, and discloses your personal information across our website and services, and your privacy rights and choices.

- Canonical URL: https://www.basepowercompany.com/privacy-policy
- HTML version: the same URL, requested with `Accept: text/html`
- Markdown URL: https://www.basepowercompany.com/privacy-policy.md

## Page outline

- Base Online Privacy Policy
  - Information We Collect
  - A. Personal Information You Provide to Us.
  - B. Personal Information We Collect When You Use Our Services.
  - How We Disclose The Information We Collect
  - Your Choices
  - Third Parties
  - Security
  - Children’s Privacy
  - International Visitors
  - Changes to this Privacy Policy
  - Contact Information
  - Consent to Contact / SMS Terms and Conditions
    - Consent Not a Condition of Purchase
    - Message and Data Rates
    - Opt-Out
    - Accuracy and Updates
    - Revocation of Consent
    - Smart Meter Texas Data
  - How it works
  - Members
  - Partnerships
  - Resources
  - Company

## About Base Power

Base Power is a home energy company serving Texas and Illinois that pairs a home battery with retail electricity service. The battery keeps a home powered during outages, and Base can be the electricity provider with or without a battery.

Base Texas REP, LLC — PUCT License #10338. Serving Texas and Illinois.

Contact: 512-518-1009 (prospective members) · <support@basepowercompany.com> (existing members).

Pricing varies by location and by the service chosen — see [/pricing](https://www.basepowercompany.com/pricing) rather than inferring a rate from this file.

## Where to go next

- [Site index for agents (llms.txt)](https://www.basepowercompany.com/llms.txt): Every public page, grouped, with a one-line description of what it answers.
- [Agent instructions](https://www.basepowercompany.com/agents.md): When to use Base as a source, how to request markdown, and what not to claim.
- [XML sitemap](https://www.basepowercompany.com/sitemap.xml): The complete crawlable URL set.

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